Billing & Collections Specialist for Home Health & Hospice
A Hug Away, Inc. is a leading provider of home health and hospice services. We are seeking a detail-oriented and experienced Biller to join our team. This role is essential in ensuring accurate billing and efficient collections processes to support our financial operations.
Key Responsibilities:
- Manage the billing process for home health and hospice services, ensuring accuracy and compliance with industry standards and regulations.
- Prepare and submit claims to insurance companies, Medicare, Medicaid, and other third-party payers.
- Monitor and follow up on unpaid claims, denials, and appeals to ensure timely reimbursement.
- Maintain accurate records of billing and collections activities, including payment postings and adjustments.
- Communicate with patients, families, and insurance companies to resolve billing issues and answer inquiries.
- Collaborate with clinical and administrative staff to ensure accurate documentation and coding for billing purposes.
- Conduct regular audits of billing processes to identify and correct errors.
- Stay updated on changes in billing regulations and payer requirements.
- Generate and analyze reports on billing and collections performance.
- Assist with month-end closing and financial reporting as needed.
- Utilize Electronic Medical Records (EMR) systems for billing processes.
- Handle billing through the CMS system and Medicare.
- Ensure accurate and audit-free management of medical records for insurance purposes.
Qualifications:
- At least 6 months of experience in billing and collections in a healthcare setting.
- Strong knowledge of home health and hospice billing practices and regulations.
- Proficiency in medical billing software and Electronic Medical Records (EMR) systems.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Ability to handle sensitive information with discretion and confidentiality.
- Familiarity with Medicare, Medicaid, and private insurance billing processes.
- Experience in records management to ensure correct and audit-free medical files.
Preferred Qualifications:
- Certification in medical billing and coding.
- Experience with specific billing software used in home health and hospice settings such as Kinnser/Wellsky
- Strong problem-solving skills and the ability to work independently.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Positive and supportive work environment.